Terms of Service

Last updated: July 26, 2025

Welcome to PhotoCull

These Terms of Service ("Terms") govern the use of the PhotoCull service. By using our service, you agree to these terms. Please read them carefully.

1. Definitions

"Service" or "PhotoCull"
The web-based application for organizing and managing photos using AI-powered technologies, available at photocull.com
"User" or "You"
Any person who creates an account and uses the PhotoCull service
"Content"
All photos, images, text, tags and other data that you upload or create through the service

2. Eligibility

Eligibility to Use

You are eligible to use PhotoCull if you:

  • • Are at least 16 years old
  • • Have legal capacity to enter into binding contracts
  • • Comply with these Terms and applicable law
  • • Have a valid Google account for registration

Account Responsibility

You are responsible for the security of your account and all activities under your account. Please notify us immediately of any suspicious activities.

3. Age Restrictions and Eligibility

Minimum Age: You must be at least 18 years old to use PhotoCull. If you are under 18, you may only use our service with the involvement of a parent or guardian who agrees to be bound by these Terms.

Legal Capacity: By using PhotoCull, you represent that you have the legal capacity to enter into binding agreements.

Parental Responsibility: Parents and guardians are responsible for the online conduct of minors under their supervision and for any use of PhotoCull by minors.

4. Service Description

Core Features

  • • Upload and storage of photos (local for free users, hybrid cloud for paid users)
  • • Smart Insights: AI-powered image analysis with monthly quotas
  • • Intelligent search functions with natural language queries
  • • Duplicate detection and management with quality assessment
  • • Batch operations for photo organization and management
  • • Data export and import functions (JSON metadata, ZIP backup)
  • • Guest mode for trying the service without account creation
  • • Account management with comprehensive deletion options

Subscription Plans

Free Plan

100 total photos, 1GB local storage (IndexedDB), 20 Smart Insights per month

Basic Plan ($11/month)

5,000 photos per month, 5GB total storage (local + cloud), 1,000 Smart Insights per month, 25GB downloads per month

Pro Plan ($22/month)

10,000 photos per month, 10GB total storage (local + cloud), 3,500 Smart Insights per month, 50GB downloads per month

Guest Mode

20 photos (no registration required), 1 Smart Insights search, 24-hour data retention

Technical Limitations

  • • Maximum file size: 25MB per image (50MB for guest users)
  • • Supported formats: JPEG, PNG, WebP, HEIC, HEIF
  • • Maximum files per upload session: 50 files
  • • Smart Insights processing: Requires user consent
  • • Monthly quotas reset at the beginning of each billing period

5. Your Content and Rights

Ownership Rights

You retain all ownership rights to your uploaded content. PhotoCull claims no ownership rights to your photos or other content.

License to PhotoCull

You grant PhotoCull a limited, non-exclusive license to process your content, solely for the purpose of providing the service:

  • • Storage and display of your photos (local IndexedDB for free users, cloud storage for paid users)
  • • Smart Insights: AI analysis through Azure Computer Vision API (only with your explicit consent)
  • • Duplicate detection and quality assessment using local algorithms
  • • Providing search and filter functions based on generated metadata
  • • Automatic categorization and tagging for organization purposes
  • • Data export and backup services

Important: Smart Insights (AI analysis) requires your explicit consent and will send image data to Microsoft Azure Computer Vision API for processing. This data is processed and immediately deleted by Microsoft. You can disable this feature at any time.

Prohibited Uses and Content Restrictions

You agree NOT to use PhotoCull for uploading, processing, or storing:

  • Inappropriate Content: Nude, pornographic, or sexually explicit images
  • Illegal Content: Any content that violates applicable laws or regulations
  • Harmful Content: Images depicting violence, harm to minors, or illegal activities
  • Impersonation: Creating or manipulating images to impersonate others without consent
  • Privacy Violations: Processing images of individuals without proper rights or consent
  • Copyright Infringement: Using copyrighted material without authorization
  • System Abuse: Attempting to overload, hack, or compromise our service infrastructure
  • Commercial Misuse: Reselling or redistributing our service without authorization

Enforcement: We reserve the right to immediately suspend or terminate accounts that violate these restrictions and to report illegal content to appropriate authorities.

6. Payments and Subscriptions

Subscription Fees

  • • Basic Plan: $11/month, charged monthly in advance
  • • Pro Plan: $22/month, charged monthly in advance
  • • Prices are shown in USD and may include applicable taxes
  • • Payments are securely processed through Stripe
  • • Automatic renewal, cancellable at any time through account settings or Stripe portal
  • • Usage quotas (photos, storage, Smart Insights, downloads) are tracked and enforced
  • • Monthly quotas reset at the beginning of each billing period

Refunds

As PhotoCull provides immediate service delivery, we generally do not offer refunds. Exceptions:

  • • Technical problems that significantly impair the service
  • • Billing errors on our part
  • • Refunds on a goodwill basis (case-by-case decision)

Cancellation

You can cancel your subscription at any time through your account or the Stripe customer portal. The cancellation will take effect at the end of the current billing period.

7. Privacy and Security

Privacy Principles

Protecting your privacy is important to us. Detailed information about data processing can be found in our Privacy Policy.

Key Points:

  • • Free users: Photos stored locally in browser (IndexedDB), 1GB limit
  • • Paid users: Hybrid storage with local cache and EU cloud backup (Supabase Storage)
  • • Guest users: Photos stored locally for 24 hours, then automatically deleted
  • • Smart Insights AI analysis: Only with your explicit consent, processed via Azure Computer Vision
  • • No sharing of your data with third parties except necessary service providers (Stripe, Supabase, Microsoft Azure)
  • • Comprehensive data export: JSON metadata or complete ZIP backup
  • • Account deletion: 6-step process removing all data from all systems
  • • Admin users: May have access to system-wide features for service management

8. Enhanced Liability Limitations and Disclaimers

Service Availability

We strive for high service availability, but cannot guarantee 100% availability. Maintenance work and technical problems may lead to temporary outages.

Enhanced Liability Limitations

Maximum Liability: Our total liability to you for any claims arising from your use of PhotoCull shall not exceed €100 or the amount you paid for the service in the 12 months preceding the claim, whichever is greater.

Excluded Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

Time Limitation: Any claims against PhotoCull must be brought within one (1) year after the cause of action arose, or such claim will be permanently barred.

German Law Standard: Our liability remains limited to intentional and grossly negligent breaches of duty. For slight negligence, we are only liable for violations of essential contractual obligations.

Data Loss Protection: While we implement robust backup systems, you are responsible for maintaining your own backups of important data. We cannot guarantee against data loss.

AI and Smart Insights Accuracy

Smart Insights uses AI-powered analysis to categorize and tag photos. While we strive for accuracy, AI analysis may not always be perfect. We do not guarantee the accuracy of AI-generated tags, categories, or insights.

Data Loss and Backup

Although we take reasonable security measures, we recommend that you create regular backups of your important photos using our export function. We assume no liability for data loss due to technical problems, user errors, or service interruptions.

Service Limitations

Our service has technical limitations including file size limits, supported formats, and processing timeouts. We may also implement usage quotas and rate limiting to ensure fair use of the service.

9. Service Availability and Modifications

Service Availability: We strive to maintain PhotoCull's availability 24/7, but cannot guarantee uninterrupted service. Maintenance, updates, or technical issues may cause temporary unavailability.

Right to Modify: We reserve the right to modify, update, or discontinue PhotoCull or any of its features at any time, with or without notice. This includes changes to subscription plans, pricing, storage limits, or functionality.

Notice of Changes: For material changes affecting paid services, we will provide at least 30 days advance notice via email or in-app notification.

Service Discontinuation: If we discontinue PhotoCull, we will provide reasonable advance notice and data export options for paid users.

10. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet outages, third-party service failures, or other unforeseeable events. During such events, we will make reasonable efforts to restore service as quickly as possible.

11. Enhanced Dispute Resolution

Governing Law: These Terms are governed by German law, excluding its conflict of law principles.

Jurisdiction: For disputes involving amounts over €5,000, the courts of Germany shall have exclusive jurisdiction.

Alternative Dispute Resolution: For disputes under €5,000, we encourage resolution through mediation. Both parties may agree to binding arbitration as an alternative to court proceedings.

Class Action Waiver: You agree that any disputes will be resolved individually and not as part of a class action or collective proceeding.

Time Limitation: Any legal action must be commenced within one (1) year after the dispute arose.

12. Termination and Suspension

Termination by You

You can delete your account at any time through your account settings. We recommend exporting your data before deletion as this process is irreversible.

Account Deletion Process:

  1. 1. User authentication verification
  2. 2. Stripe subscription cancellation and customer deletion
  3. 3. Cloud storage file deletion (paid users)
  4. 4. Database record removal
  5. 5. Authentication account deletion
  6. 6. Local data cleanup and logout

This comprehensive deletion process ensures GDPR compliance and removes all your data from all systems within our control.

Termination by Us

We may suspend or terminate your account for:

  • • Violation of these Terms
  • • Uploading illegal or harmful content
  • • Abuse of the service or disruption of other users
  • • Prolonged payment arrears
  • • Exceeding usage quotas through automated means

Admin Users

Certain users may be designated as administrators for service management purposes. Admin users have:

  • • Unlimited access to all features for testing and support
  • • Ability to simulate different subscription plans
  • • Access to system-wide monitoring and analytics
  • • Responsibility to maintain user privacy and data protection

13. Changes to Terms

We may change these Terms from time to time. For material changes, we will notify you at least 30 days in advance by email or through the app.

If you do not agree to the changes, you can cancel your account before the changes take effect.

14. Governing Law and Jurisdiction

Legal

These Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods. Jurisdiction is, insofar as legally permissible, the location of our company's headquarters.

Should individual provisions of these Terms be invalid, this does not affect the validity of the remaining provisions.

15. Contact and Support

If you have questions about these Terms or the service, you can contact us:

Email: support@photocull.com

Legal inquiries: legal@photocull.com

These Terms are effective as of 7/26/2025and have been created in accordance with German and EU law.